The end of manual dispatch – the beginning of real automation

DispatchManager simplifies the process of dispatching transport work orders between originators such as ocean carriers, logistics providers, and beneficial cargo owners (BCOs), and by receivers, such as motor carriers and other service providers, with a reliable, easy-to-use, cloud-based solution that automates workflow and communications. Using proven industry best practices, DispatchManager streamlines drayage tender and assignment by eliminating the costly process of issuing transport work orders via email, fax, and phone. You can proactively provide customers instant notification of Proof-of-Delivery (POD) without the exhaustive efforts of canvassing your network each time your customer requests delivery information. DispatchManager provides operational reports, so originators can evaluate vendor performance and motor carriers can monitor their productivity. DispatchManager is the core module of the IAS Dispatch suite of solutions and provides a foundation for optimization, business intelligence, invoicing, and rate management.  

Key Benefits:
  • Gain first and last mile visibility
  • Control costs by monitoring spend by motor carriers and dispatchers
  • Speed communication and response at every level
  • Lower operating costs and improve productivity of dispatch personnel by up to 40%
  • Track appointment, delivery, completion dates/times, and charges
  • Improve customer service with timely, accurate updates, shipment visibility, and instant proof of delivery
  • Connect to the industry’s largest drayage community with thousands of service providers in nearly 100 countries worldwide
  • Enhance execution with automatic alerts and email notifications for assignments, amendments, and cancellations
  • Simplify systems to eliminate disparate functions and unnecessary processes
  • Evaluate performance and better understand operations with built-in reporting

Find out more about how IAS Dispatch solutions automate transport work order management and reduce operational costs: