It is one thing to deploy standardized supply chain and transportation management processes within one country. Expanding operations over longer distances with greater complexity into other countries, while maintaining efficiency, can present quite a challenge. Managing international transportation is a complex process that, unless you are FedEx or UPS, requires working with partners and service providers. The quest for best practices has to start with clear requirements for those partners, and solid data to measure results and tune operations. In our previous post we shared 5 tips for driving efficiency for goods international transportation. Here are 5 more that deal with partners, performance and data:
- Be clear, and standardize what your business requirements are for shipment acknowledgement, scheduling, en-route event capture, proof of delivery and billing. In times of tight capacity, the quality transport providers will gravitate to the transport buyers that are easiest to work with in the big picture.
- Connect your intermodal network– Transportation buyer and provider on one platform enable one version of the truth when it comes to shipment data and service provider compliance.
- Collect performance data around your critical intermodal nodes and make sure everyone knows what is being measured and why. Then share the metrics and results to foster continuous improvement.
- Use data to drive intermodal decision-making and “tuning” of your intermodal network– Whether it is lane-, mode-, customer- or vendor-specific data, efficiency opportunities can be identified. The unit of measure may be revenue, cost, margin, hours, minutes, steps, stops or even calls.
- Recognize and reward your vendor network based on performance– By being easy to work with, measuring compliance and rewarding performance with more volume, your service provider network will become increasingly efficient over time. All the stakeholders in your international transport chain will benefit.
IAS addresses these challenges with the IAS Dispatch suite that supports ocean, air, LCL/LTL, international and domestic moves. It brings together drayage assignment, appointment times, amendment management, invoicing, visibility, rates, optimization, and business intelligence.
By Blair Peterson