Archive for the ‘Expertise’ Category

Freight Regulation Update 2016 – Rules Under Review

Posted on: February 29th, 2016 by The IAS Team No Comments

The transportation industry will see a record number, close to 22, new regulations between 2017 and 2019. These regulations include everything from e-logging mandates to limiting driver hours to keeping trucks below 68 MPH. Trucking companies need to be ready for these regulations, which have the potential to worsen the capacity crisis, increase transportation rates and lower carrier productivity.

Three of the latest regulations imposed on the trucking industry are quite restrictive, including the Compliance, Safety, and Accountability (CSA) initiative, the electronic logging device (ELD) mandate, and the hours of service (HOS) regulation.

The CSA initiative was designed to ensure carrier compliance with all regulations by providing a safety performance score for carriers so that shippers could see which carriers are more reliable. However, under a five-year highway bill unveiled Dec. 1, federal trucking regulators would be required to remove certain safety performance scores for motor carriers from public view until the scoring program is reformed. The reform came about because many of the previous performance scores were not accurate. Trucking companies need to keep accurate records of their performance because the initiative could be reinstated, or at least some version of it.

The ELD mandate, which was passed in December 2015 and will become effective in December 2017, has met some resistance. Many large carriers already use ELDs to cut down on administrative time and costs, but small and medium sized carriers believe the regulation will cost them 5 to 8 percent in lost productivity and revenues. The ELD rule was initiated so that the hours of service were logged correctly. Implementing ELDs not only involves purchasing the equipment but also creating internal processes to manage information. This can lead to decreased efficiencies and higher shipping costs.

The HOS regulation has seen many changes since it was first enacted. The new 34-hour restart has created controversy. While it was initially instituted because of driver fatigue and fatality rates, it hinders driver productivity and pay. Safety advocates say it is a step in the right direction but doesn’t go far enough. Truck drivers say it is an over reaction and keeps them away from home longer than necessary. It is important to keep truckers moving, while improving pay, so that new drivers will enter the market, hopefully lessening the truck driver shortage.

Finally, in July of this year, a new international rule will come into effect that states that shipping lines must receive verified weights for loaded cargo containers before those containers can be placed on ships.  Full-container and less-than-container shipping weights will need to be verified, not estimated, and provided to the shipping line so that the container weights can be factored into the vessel load plans. 

Motor carriers need to keep up with these ever-changing rules and regulations. To keep more efficient, lower operating costs and improve productivity, trucking companies and shippers can turn to International Assets Systems (IAS) to help speed and improve their dispatch processes. IAS provides greater visibility throughout your supply chain, increases booking fulfillment and reduces equipment, transportation and operational costs.

More on Maximizing International Goods Transportation Efficiency

Posted on: June 3rd, 2015 by The IAS Team No Comments

It is one thing to deploy standardized supply chain and transportation management processes within one country. Expanding operations over longer distances with greater complexity into other countries, while maintaining efficiency, can present quite a challenge. Managing international transportation is a complex process that, unless you are FedEx or UPS, requires working with partners and service providers. The quest for best practices has to start with clear requirements for those partners, and solid data to measure results and tune operations. In our previous post we shared 5 tips for driving efficiency for goods international transportation. Here are 5 more that deal with partners, performance and data:

    • Be clear, and standardize what your business requirements are for shipment acknowledgement, scheduling, en-route event capture, proof of delivery and billing. In times of tight capacity, the quality transport providers will gravitate to the transport buyers that are easiest to work with in the big picture.
    • Connect your intermodal network– Transportation buyer and provider on one platform enable one version of the truth when it comes to shipment data and service provider compliance.
    • Collect performance data around your critical intermodal nodes and make sure everyone knows what is being measured and why. Then share the metrics and results to foster continuous improvement.
    • Use data to drive intermodal decision-making and “tuning” of your intermodal network– Whether it is lane-, mode-, customer- or vendor-specific data, efficiency opportunities can be identified. The unit of measure may be revenue, cost, margin, hours, minutes, steps, stops or even calls.
    • Recognize and reward your vendor network based on performance– By being easy to work with, measuring compliance and rewarding performance with more volume, your service provider network will become increasingly efficient over time. All the stakeholders in your international transport chain will benefit.

IAS addresses these challenges with the IAS Dispatch suite that supports ocean, air, LCL/LTL, international and domestic moves. It brings together drayage assignment, appointment times, amendment management, invoicing, visibility, rates, optimization, and business intelligence.

By Blair Peterson

Maximizing International Goods Transportation Efficiency

Posted on: April 22nd, 2015 by The IAS Team No Comments

Expanding into other countries can be a good way to grow a company. International expansion requires a robust supply chain and best practices that strive to be responsive to customer demands. Managing international transportation is a complex process complicated by long distances, multi-modal legs, customs paperwork and more. Just to deliver the right goods to the right place at the right time in a good condition can be a nightmare.

IAS addresses these challenges with the IAS Dispatch suite that supports ocean, air, LCL/LTL, international and domestic moves. It brings together drayage assignment, appointment times, amendment management, invoicing, visibility, rates, optimization, and business intelligence.

The interoperability of assets, such as containers, chassis, railcars, and the vehicles that move shipments over the first- and last-mile of international transportation is a key requirement for improving efficiency. To drive efficiencies within the international supply chain, stakeholders need to make sure their processes fit together.

We share 5 tips for driving efficiency for goods international transportation below:

    • Align your transportation objectives with your corporate goals.
    • Choose your transportation providers carefully. Make sure they can meet your needs by reviewing performance reports and checking references.
    • It is not always about the cheapest rate – Reliability by schedule adherence (railroads) or punctuality (motor carriers) or timeliness (shipment data) is critical.
    • Collect data across the end-to-end supply chain to drive optimization. Diving deep into the data to uncover trends and gain insights for faster decision-making can cut costs while improving operational efficiencies.
    • Leverage your investment in technology to standardize transportation processes based on best practices. Make sure your dispatch team works wisely and consistently follows set practices.

Next post we will share more best practices for maximizing international goods transportation efficiency.

By Blair Peterson

EDI University – best practices

Posted on: November 5th, 2013 by The IAS Team No Comments

IAS maintains the largest neutral intermodal network of depots and terminals in the world, literally 2,500+ individual connections. IAS provides a powerful web portal to manage activity and enter data to those not able to integrate. The majority of our volume, however, is from integrated partners whom connect to IAS via EDI in order to gain efficiencies and leverage internal technology investments. IAS supports multiple EDI formats, including standard XML, ANSI and EDIFACT formats, as well as the basics such as flat file and CSV. Regardless of the specific EDI format you may choose to utilize, there are a few best practices that will ensure long term success:

Testing and Mapping – When working within your own system to generate the test files needed to join the IAS network, make sure that you are updating your mapping source, and not the data file itself. Always ensure you have submitted successful transactions in the test environment first before moving to production.

Validations and Standards – As many of us know, the word “standard” is often a loosely used term and may mean different things across your customer organizations.  IAS helps contextualize the data requirements into three categories:

   1. EDI Standard format – This refers to the file format standard being utilized (e.g., ANSI, EDIFACT, etc.) and includes valid envelopes, wrappers, delimiters, and characters used.

   2. IAS Standard Validation – This refers to how IAS has implemented the EDI standard for use with our software solutions and includes the minimum required data content, format, and location that all IAS customers adhere to (e.g., a container number should be 4 alpha plus 6/7 numeric)

   3. Customer Specific Validation – These are additional requirements configured specifically for the customer based on how their solution is implemented.  These validations will vary from customer to customer and can range from fleet validation to sequencing to more.

It is important to understand all three categories up front to ensure a smooth testing process and long term data transfer success.  

File Transmissions – In transmitting files to IAS, FTP is often the most desirable manner. IAS will provide secure access to a hosted FTP along with specific instructions on directory information. For diagnostic purposes and best practice, it is helpful to create and place copy of all files transmitted and received files in the archive directory in case re-processing is needed for any reason. In addition, IAS strongly encourages you Secure FTP (SFTP) protocol when exchanging files with IAS. SFTP results in a much more secure connection and can also be beneficial as a public SSH secure encryption key allows for automatic login and one standard access port.

Integrating with IAS via EDI is quick and easy through our established processes of on-boarding new customers and their trading partners. IAS has extensive experience applying its expertise and powerful integration tools to create and manage thousands of integration maps covering all the major intermodal EDI events. Moreover, our engineers are able to rapidly develop and test the maps within a dedicated “training” environment to assure end-to-end tests are complete before an integration is implemented live.

If you have any questions on customer requirements or enablement process please reach out to


Chassis University – invoices

Posted on: September 19th, 2013 by The IAS Team No Comments

Now that you are comfortable with the activity that takes place in the ChassisManager Pre-invoice stage, you are ready to address invoicing. Because you have already verified the rental data during the review process, the invoice will be ready for approval and payment as soon as it is issued.

ChassisManager allows you to manage multiple equipment providers, so if you are connected to both HRCP and NYK, you can easily access both from a single account. You can filter by Equipment Provider Name in the Trip Viewer or view invoice information for either partner by selecting that account in the Billing menu. As the number of ChassisManager equipment providers grows, the ease with which you access your rental data remains the same.

The account administrator will receive a copy of each new invoice via email. However, you can also view and download copies of all past invoices directly in ChassisManager. Go to Billing > Equipment Provider > Account Summary to see an overview of your billing information. You can manipulate the columns in the Invoices, Payments, and Adjustments tabs just like any other ChassisManager data grid. In the Download column, clicking the magnifying glass icon will open the invoice in a new tab and the arrow icon will download a PDF version of your bill. You can also search invoices by status by going to Billing > Equipment Provider > Search Invoices and select Status equals OPEN (unpaid or partially paid) or CLOSED (paid in full). The view provided is similar to that on the Invoices tab of the Account Summary screen.

account summary and search

On each invoice, the front page gives key reference information such as invoice number, account number, and current charges as well as a remittance slip for payments. The following pages provide details on the chassis usage within the chassis rental period, applied taxes, credits, and payments. The detail will match the information on the front page Statement of Account Summary.

page 1

page 2

To make a payment on any OPEN invoice: check the box next to the invoice, click the Make a Payment button, enter the amount, click Save, and confirm. Your payment will be submitted and the invoice, if paid in full, will close. It is that easy.

For an in-depth look at each element of a ChassisManager invoice, please visit the IAS Support Portal.

Chassis University – reviewing rental data

Posted on: August 28th, 2013 by The IAS Team No Comments

For all rentals where you are the bill-to-party, you should review trip data while the chassis rentals are in Pre-invoice status. Once a rental is Closed, it cannot be disputed. ChassisManager features a flagging capability that allows you to hide reviewed rentals from your view, so it is easy to instantly tell what you have already looked over. While reviewing has no impact on billing, it does keep you organized and helps avoid reworking a trip you have already verified.

To review your rentals, go to Rental > Manage > Trips and select Unreviewed as your view. Customize the grid to your preferences, being sure to display Charges and Billed Party SCAC columns. If you approve of the charges on a trip, check the box at the far left of the row. Clicking the Review icon (green check mark) will hide will hide those trips from your view. You can always see them again in the Reviewed Pre-invoice view. Regularly review your Pre-invoice rentals in order to dispute any issues within the necessary timeframe.


You should submit a dispute if, for example, you were charged an incorrect amount or you returned the chassis but the rental is still listed as open. Regular reviewing ensures that when you receive your official invoice, you have already validated the charges.

If you identify an issue during your Pre-invoice review, check the box next to the trip and click the Dispute button. In the new window, select a Dispute Category that reflects the nature of the discrepancy. Provide details in the comments section and attach any supporting documentation. When you are finished, click the Dispute button. The equipment provider will now be able to review the dispute and issue a credit or adjustment as appropriate.


Disputed rentals are colored red in the data grid and include a complete record of the dispute, including comments and uploaded files. To see a full list of your disputed rentals, return to the Manage > Trips screen and select In Dispute Rentals from the View dropdown menu. If for some reason you don’t see the rental you disputed, check its status by searching for the rental number. You may dispute multiple trips on a single rental.

Once the dispute is either accepted or rejected, your rental will return to Pre-Invoice status. If your dispute is accepted and requires a credit, the equipment provider will adjust the days out. To view adjusted days, Go to Rentals > Search > Trips and select Adjustment is greater than or equal to 1. Your adjusted days appear next to the trip days in the trip viewer. The charges in the trip viewer will reflect the adjustment and your invoice will show the corrected information.

Chassis University – monitoring on-hire chassis

Posted on: August 21st, 2013 by The IAS Team 1 Comment

As background for understanding chassis rental management, let’s discuss the difference in a rental and a trip within ChassisManager. When a motor carrier pulls a chassis from a designated start/stop facility, the rental starts, as does the first trip of that rental. When the chassis is returned, the trip ends. If the chassis is not pulled out of the facility by that same motor carrier on that same day, the rental ends as well. If however, the chassis is pulled back out the same day the first trip ends, by the same motor carrier, the second trip begins under the same rental number. There can be many trips on one rental. Until the rented chassis remains at the facility without being withdrawn by that same motor carrier, the status for the rental remains Open. If a rental has multiple trips and is in Open status that means the last trip is still Open even if other trips on that rental have been completed.

ChassisManager rental lifecycle

If you are looking at Open rentals in the trip viewer, you might see a mix of trips with and without gate-in events. To zero in on just unreturned trips, go to Rental > Search > Trips and input Rental Status equals Open and Return Location is null; then click Search. With those search criteria set, the grid will display only the unreturned trips on any Open rentals (i.e. the last trip on the rental).  Sorting by Trip Duration will show the trips you are currently responsible for, ordered by potential charges.

open rental management

Monitoring Open rentals can help catch data inaccuracies ahead of the invoice, thus precluding account adjustments. For example, if for some reason the final gate-in event that would end the rental is missing or sent incorrectly, then the rental will remain Open and get invoiced as a rolling rental. If you find an unreturned trip that should show as completed, for example, you returned the chassis yesterday but it doesn’t have a return date, please contact IAS support and we will help you resolve the issue.

An important reminder: rentals do not switch from Open status to Pre-invoice status until after midnight on the day the chassis is returned. If you return a chassis at 9am and then review trips in ChassisManager at 3pm, you may be concerned that this rental still shows as Open. If you see that the last trip has a return date, then rest assured that the change in status will be reflected the next business day.

We will pick up this thread in the next post by sharing the appropriate steps for reviewing rentals in Pre-invoice status and disputing any erroneous trips you may find.

Chassis University – custom view workshop

Posted on: August 14th, 2013 by The IAS Team No Comments

As discussed in last week’s post, custom views are a powerful utility in ChassisManager that allow you to save frequently used filters, column ordering, sorts and groupings for any number of purposes. Please read that post, as the tools described there are pre-requisites for this workshop.

Today, we would like to share a custom view that motor carriers may utilize to monitor assets currently in their control.  This view is also useful in forecasting month-to-month or week-to-week spend on chassis rentals and gives the motor carrier the ability to identify re-bill opportunities in advance of receiving a chassis invoice.

Go to Rental > Manage > Trips to get to the trip viewer. Select OPEN from the View dropdown menu; this grid shows a broad view of all your trips where the rental status is Open. Right click any of the column header labels to bring up the options menu and click Columns.

columns for equipment control

Select the following columns:

  • Rental start date - date your company pulled the asset from the pool and started to use it
  • Rental number - number for tracking your transaction and for service request references
  • Container number - container that the start/stop facility reported was tied to the chassis for the given trip
  • Trip number - a rental may be comprised of one or many trips; each trip on a rental is given a number so you can determine the order and sequence in which you pulled different containers with the chassis
  • Pickup date - date and time the trip started as identified by a gate out event at a start/stop facility
  • Return date - date and time the trip completed as identified by an in gate event at a start/stop facility
  • Pickup location - start/stop facility where the trip started with the gate out
  • Return location - start/stop facility where the trip ended with the gate in
  • Bill of lading - bill of lading number reported by the start/stop facility at the gate out on the trip
  • Booking number - booking number reported by the start/stop facility at the gate out on the trip
  • Haulage type - indicates whether the trip has been identified by an ocean carrier as Carrier Haul (CH) or Empty Reposition (MT); if no haulage type is provided by an ocean carrier, the default value is Merchant Haul (MH)
  • Shipping SCAC - SCAC of the ocean carrier responsible for the box as reported by the start/stop facility at the gate out event
  • Trip duration - number of days on the trip; if you gate out a unit on day 1 and return it on day 1, your days out is 1, regardless of the duration of the usage

Right click in the Rental Number column and select Sort Ascending to display oldest trips on the top of the list. Now right click the Rental Number column header and select Group by. Right click the Trip Number column header and select Sort Ascending to order the trips within each rental. Click the refresh icon (circular arrows) to update the data.

sort group equipment control

To view the trip detail under each rental, simply expand the rental by clicking on the plus button to the left of the rental number. Further customize the view as desired and save it by selecting Save As on the View menu and naming it Equipment Control. This ensures that your custom view will be readily available without the need to repeat these steps each time you use the trip viewer.

navigate equipment control

trip count

So, what does the Equipment Control View tell you? The first high-level number you should note is the count on the Trip tab. In this example, we can quickly see that currently our organization is in possession of 244 chassis from our equipment provider; this number helps you understand your potential financial exposure. By reviewing the individual trips within these rentals you can also quickly determine:

  • How many days a particular unit has been on hire: compare the rental start date to today
  • Rental cost in order to re-bill your customer: for completed trips with a return date/time, multiply the trip days times the day rate and use the haulage type and the BN/BOL number to determine who the re-bill customer is
  • If the system correctly reflects your on-hire units: if you find a trip (and rental) that is not legitimately open, you may contact IAS Chassis Client Services and provide a TIR to show proof of return of the unit and receive an adjustment to your account statement

export to csvFor more detailed analysis, it is easy to export your Equipment Control View to a .csv file that can be manipulated in a spreadsheet program such as Microsoft Excel. To export your view, click the arrow on the toolbar.

When you open the file you’ll have a “flattened” view of your trip data as if you had not grouped by Rental Number in the process above. If you plan to use the Equipment Control View in Excel, adding the following formulas will provide meaningful metrics:

  • In Excel you can write the formula “=today()-Rental Start Date” in a new column to calculate the total days out for the rental. Averaging these calculations will provide average days out for the units in your possession.
  • Trips are not rated until they enter Pre-invoice status. However you can use Excel to estimate your potential spend based on the day rate charged by adding a new column with the formula =Trip Duration * the day rate. The sum of these calculations estimates your financial exposure for on-the-road chassis.

For extended directions on using Excel with ChassisManager, please visit the IAS Support Portal.

Chassis University – navigating the ChassisManager grid

Posted on: August 7th, 2013 by The IAS Team No Comments

In light of the amazing response IAS and HRCP received to our recent ChassisManager Best Practices Event in Virginia Beach, we decided to launch a blog series with how-tos that will make you a ChassisManager super user. Plus, there couldn’t be a better time to share this information – NYK has just announced their adoption of ChassisManager in the South Atlantic Chassis Pool and we are currently onboarding new users into the system every day. So for those of you new to ChassisManager, welcome.

After the Best Practices Event, we asked participants to identify the most valuable thing they learned and many named navigating and customizing the grid. That is a perfect place to start the series; in this first post, we will share ways to change how your data is displayed. Next week, we will walk through an example of a powerful custom view that motor carriers can use to more effectively monitor chassis activity.

So what is the grid? Once you open ChassisManager, you can’t miss the grid – the tabular display of information generated by your day to day operations. Like a database or spreadsheet, the rows are a unit and the columns organize the smaller data elements that make up that unit. The majority of ChassisManager screens are grid-based.

And what is a view? You can easily change the array to get exactly what you need, so you can avoid data overload, prioritize your work, and select the information that is meaningful to you. A view is any particular array of data. Use the tools below to change the way your data is displayed:

  • SEARCH - Within the grid, the most basic way to cut the clutter is to use search. Click the magnifying glass in the navigation bar directly above the column titles to display the search fields. When you select the magnifying glass, blank fields will appear at the top of every searchable column title. Type in what you are looking for or use the dropdown menu to select a search term. This will let you instantly pull up chassis rental activity related to the selected criteria.

ChassisManager SEARCH

  • SORT - You can use the sort function to arrange the grid by any column’s data; just click the arrow next to the column title and choose ‘Sort Ascending’ or ‘Sort Descending’. You can also do a quick sort by simply clicking the column header. Many of your processes are time sensitive and the sort function can help you see what is hot. For example, sorting by trip duration helps you understand which chassis are accruing large charges. Sorting helps you prioritize your work, organize your rental activity, and quickly verify equipment statuses.

ChassisManager SORT

  • HIDE/SHOW - One way of prioritizing data is by viewing the grid listing and hiding whichever columns which you don’t need. To do this, just click on the arrow next to the column title (or right click the column title), select ‘Columns’ and scroll down the list to choose which ones you would like to hide. The column titles with a check mark will be displayed on the grid, while unchecked items will be hidden.

ChassisManager HIDE_SHOW

  • REORDER - Another simple customization is to reorder the columns. Simply click on the column title you wish you move, drag it to the left or right (depending on where you would like it to appear on the grid), and drop the column into a new space. Re-organizing your data could not be any easier.

ChassisManager REORDER

  • RESIZE - In addition, you can customize the column width for readability or maximization of monitor real estate. To do this, hover over the right side of the column that you wish to expand or make smaller. When the arrow appears, click and drag to the desired width.

ChassisMaanger RESIZE IE

  • GROUP – Grouping columns allows you to consolidate hundreds of rows of data into a few. For example, if you have 10 trips which all have the same rental number, ChassisManager allows you to view these individually or consolidate them into one row. To use this feature, click the arrow to the right of the column title that you would like to consolidate and select the ‘Group by’ option. Clicking the plus sign on a group will display the related line items. The ability to group columns allows you to view your information on a higher level, then narrow it down to a more detailed level when needed. To revert, just click on the arrow again and select “Ungroup”.

ChassisManager GROUP

  • SAVE VIEW - Once you have constructed your perfect configuration, you may wish to keep that setup for future reference. To save a view, click the dropdown menu on the far right side of the screen that says ‘View’ and select ‘Save As’. To access your saved views, use the ‘View’ dropdown again and select the name that you saved the view with. Change your default view (the array that opens automatically when you enter a ChassisManager screen) by opening any view and then selecting ‘Set As Default’. You can create and save multiple views, which is particularly useful if you need one configuration where only a few columns of data are visible and another where you can see them all. You can also save changes to a custom view with ‘Save’ or delete a view with ‘Remove’.

ChassisManager SAVE

The flexible grid within ChassisManager gives you the ability to instantly zero in on any aspect of chassis rental. With custom views, your personal preferences are always at your fingertips. For example, imagine you want to allocate truck power or focus attention by rental status, equipment provider, or bill-to party. You would enter the search criteria for what you wish to target, retrieve your results, and then save that view for future use. At any time you could return to that focused view in order to address those recurring needs.

Until another ChassisManager training event comes to your area, follow along here. If you have questions or want to learn more, we have an online knowledgebase, one-on-one training webinars, and client services analysts available 24×7 on the IAS Support Portal.

Dispatch business intelligence – rejected and amended work orders

Posted on: July 31st, 2013 by The IAS Team No Comments

The ‘Work Orders Rejected/Amended’ dashboard in DispatchInsight offers a trio of tables that give details on the quantity and reason that your motor carrier partners did not accept or execute the work order as originally created. This information is helpful in understanding if there is a specific reason that a motor carrier partner couldn’t provide what you asked for.

The widgets provided on this dashboard:

1. ‘% Rejections of Work Orders’: displays by motor carrier the number, percentage, and dollar value of work orders that have been rejected. Because rejected work orders equate to your dispatchers having to re-assign the loads or hunt down additional capacity, finding trucking partners that can consistently meet your needs results in efficiency gains. This table makes it easy to compare these figures across your partners.

2. ‘Reasons for Work Order Rejects‘: shows by motor carrier the number of work orders rejected for a specific reason code. Even more valuable than knowing how many work orders were rejected is finding out why; perhaps there wasn’t enough equipment available or a particular permit was missing. This table lets you quickly pinpoint the most common types of rejections so you can determine if your expectations are aligned with those of your motor carriers.

3. ‘Amends by Motor Carrier‘: displays by motor carrier the number, percentage, and dollar value of work orders that have been amended. Use this table to answer questions like ‘Am I paying more this month for chassis than last month?  If so, with which motor carrier?’. In a perfect world, there would be no accessorials and all costs would be known at time of assignment. In the real world, originators need a way to review and minimize these unforeseen costs for dollar-savings and better forecasting.

rejected and amended work orders

Regularly monitoring this dashboard will help you connect the dots to minimize the number of rejected orders and the associated rework. Usually a motor carrier rejects a work order because he doesn’t have the capacity (drivers and/or trucks) to accommodate the work. Other times you will get a rejection because that motor carrier does not serve a specific lane or cannot handle special requirement loads. The first and second widgets here help you determine which partner is the best fit for specific types of work orders. For example, by understanding which carriers approve or reject a type of move, you know where to (and where not to) push most of your “bridge” moves, hazmat loads, overweight loads, or specific trade lane moves.

The third widget allows originators to review the dollar amount associated with amendments, how often amendments are made, and with which partners. Accessorials often arise when something goes wrong, such as when a delay results in a wait time charge or a load needs a special class of chassis (for example, an overweight load requiring a tri-axle). Originators can also use this tool to identify potential hidden costs of a partner – if a motor carrier consistently charges for multiple accessorials, their low up-front rate may become less attractive.

With this rejected/amended dashboard, you gain actionable data to guide dispatchers as they match work orders with motor carriers. DispatchInsight helps you get rid of guesswork and spot patterns to facilitate decision-making.

This post concludes our series. If you haven’t had a chance to read our earlier entries on DispatchInsight, please use the links below: